Privacy Policy

Effective Date: May 1, 2025

At Wei Mei Med Spa & Anti Aging Center, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use and share it, and the safeguards we use to protect it. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including via:

Website forms
Email or phone communication
SMS messaging
In-person appointments or intake forms

This may include your name, phone number, email address, appointment history, and any information you choose to provide.

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Send loyalty point updates or transactional SMS messages
Respond to inquiries or service requests
Notify you of important changes to our policies or services

If you opt in via a form or other direct interaction, we may also contact you about new services, promotions, or updates—unless you ask us not to.

3. SMS Messaging and Compliance

By subscribing to our SMS services, you consent to receive text messages that may include appointment reminders, loyalty point notifications, or other service-related updates.

To ensure message legitimacy and comply with The Campaign Registry (TCR) requirements, we may share your phone number and campaign details with telecom providers and registry partners. This information is used only for compliance and message delivery purposes.

You can opt out of SMS communication at any time by replying “STOP” to any message.

4. Your Rights and Choices

You may contact us at any time to:

Access the personal data we have about you
Correct or update your information
Request deletion of your data
Express concerns about how your data is used
Opt out of future emails or texts

To do so, email us or call us using the contact information below.

5. Data Security

We take strong precautions to protect your data both online and offline.

Online: Sensitive information entered on our website is encrypted and securely transmitted. Look for “https” and a lock icon in your browser.

Offline: Only authorized employees have access to personal data, and our systems are maintained in secure environments.

6. Data Retention

We retain your personal information only as long as necessary to fulfill service purposes, comply with legal obligations, and resolve any disputes. Once no longer needed, your data is securely deleted or anonymized.

7. Updates to This Policy

We may update this policy from time to time. Significant changes will be posted on our website and, if appropriate, communicated via email or SMS. Continued use of our services after an update indicates your acceptance of the revised policy.